Customer Service
How can we help?
If you have questions or comments - contact us! We have dedicated email and phone lines for each of our products, please use the product directory below to find the relevant page.
Information on how to return or exchange an item can be found on our Returns page.
Contact Us
Address: Eaglemoss Ltd, Premier Place, 2 & A Half Devonshire Square, London EC2M 4UJ, UK
English
Phone: +44 345 155 6387*
Email: [email protected]
WhatsApp: 4407491 163698
Français
Phone: +33 1 70 37 71 74
Email: [email protected]
WhatsApp: 4407491 163698
Deutsch
Phone: +49 (711) 90 00 33 21
Email: [email protected]
WhatsApp: 4407491 163698
Español
Phone: +34 91 769 35 17
Email: [email protected]
WhatsApp: 4407491 163698
Dutch
Phone: +31 20 797 5837
Email: [email protected]
WhatsApp: 4407491 163698
Italiano
Phone: +39 011 217 3442
Email: [email protected]
WhatsApp: 4407491 163698
Polish
Phone: 48 22 295 46 96**
Email: [email protected]
WhatsApp: 4407491 163698
All lines are open Monday to Friday 8:00 till 18:00 UK time.
*Customers in AU and NZ can contact our team on (02) 8378 7930, 16.00 - 24.00 AEST. For customers in South Africa, please call +27 101095301.
**Polish support line is open from Monday to Friday 10:00 to 18:30 local time.
Product Directory
HeroCollector
Ghostbusters Ecto-1 build
Build the U.S.S Enterprise NCC-1701-D
Star Trek Universe Starships
Alien and Predator Figurine Collection
DC Batman Busts
DC Comics Superhero Collection
Star Trek Starships
Wizarding World Figurine Collection
Die-Cast Club
Eleanor Mustang
1968 Ford Mustang GT
Back to the Future DeLorean
RMS Titanic